📜 Terms & Conditions

Effective Date: [01/19/2026]

1. Agreement to Terms

These Terms & Conditions ("Terms") govern your access to and use of the services provided by Vision First Automation ("Company," "we," "us," or "our").

By accessing or using our website, software, automation systems, or services, you agree to be bound by these Terms.

If you do not agree, you must not use our services.

2. Description of Services

Vision First Automation provides:

• AI-powered marketing automation

• CRM management systems

• SMS and email automation

• Lead routing and appointment booking systems

• SaaS platform access

• Custom workflow development

We reserve the right to modify, suspend, or discontinue services at any time.

3. User Responsibilities

You agree that:

• All information provided is accurate.

• You will not use the platform for illegal, fraudulent, or abusive purposes.

• You will not send unsolicited or unlawful communications.

• You are responsible for compliance with all applicable marketing, SMS, email, and data privacy laws.

You are solely responsible for how you use the automation tools provided.

4. SMS & Communication Compliance

If you use our platform to send SMS or email messages:

• You must obtain proper consent from recipients.

• You must comply with applicable laws (including TCPA, CAN-SPAM, and related regulations).

• You are responsible for message content and frequency.

We are not liable for penalties, fines, or damages arising from your misuse of communication features.

5. AI & Automation Disclaimer

Our platform uses artificial intelligence and automated systems.

You acknowledge:

• AI responses may not always be accurate.

• Automated workflows may operate without manual intervention.

• You are responsible for reviewing and configuring automation properly.

We are not liable for business losses resulting from automation errors, system downtime, or AI-generated outputs.

6. Payments & Billing

By purchasing services:

• You authorize recurring charges if applicable.

• Fees are non-refundable unless explicitly stated.

• Failure to pay may result in suspension or termination of services.

• You are responsible for any chargebacks or payment disputes initiated improperly.

We reserve the right to change pricing with notice.

7. SaaS Account Access

If you are granted account access:

• You are responsible for maintaining login security.

• Sharing login credentials is prohibited unless authorized.

• We may suspend accounts for misuse, non-payment, or policy violations.

8. Intellectual Property

All software, automation workflows, branding, and systems provided by Vision First Automation remain our intellectual property unless otherwise agreed in writing.

You may not:

• Reverse engineer the platform

• Copy proprietary systems

• Resell services without authorization

9. Limitation of Liability

To the maximum extent permitted by law:

Vision First Automation shall not be liable for:

• Indirect damages

• Lost profits

• Lost business opportunities

• Data loss

• Service interruptions

Our total liability shall not exceed the amount paid by you in the preceding 30 days.

10. Indemnification

You agree to indemnify and hold Vision First Automation harmless from:

• Claims arising from your use of the platform

• Legal violations related to your marketing practices

• Regulatory penalties caused by your communications

11. Termination

We may terminate or suspend access:

• For violations of these Terms

• For non-payment

• For unlawful activity

• At our discretion to protect platform integrity

12. Governing Law

These Terms shall be governed by the laws of the State of [Insert State], without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of services constitutes acceptance of changes.

14. Contact Information

Vision First Automation
Email: [Insert Email]
Website: https://ai.visionfirstautomation.com